FAQ
We understand that making a purchase can be a big decision, which is why we’ve compiled a list of common customer concerns in the FAQs below. If you have any other questions or need further clarification, please don’t hesitate to contact us at customer.service@yourcompany.com
What payment methods do you accept?
We accept all major credit cards, as well as PayPal and other online payment methods.
What size should I order?
We recommend referring to our size chart for accurate measurements. It’s important to note that sizes can vary by brand, so we suggest measuring yourself before making a purchase.
Is your website secure for online transactions?
Yes, we use industry-standard encryption to protect your personal and payment information. Our website is also regularly monitored and updated for security purposes.
How can I track my order?
You will receive a confirmation email with tracking information once your order has shipped. You can also track your order status by logging into your account on our website.
Can I cancel my order?
If your order has not yet been shipped, you can request a cancellation by contacting our customer service team. Once your order has shipped, we are unable to cancel it.
Do you offer free shipping?
Yes, we offer free shipping on orders over a certain amount. Please refer to our shipping policy for more information.
How do I care for my new inner clothing?
We recommend following the care instructions on the garment’s label. In general, most inner clothing can be washed in cold water and hung or laid flat to dry. Avoid using bleach or fabric softener.
Do you offer discounts or promotions?
Yes, we frequently offer discounts and promotions to our customers. Be sure to sign up for our email newsletter to stay up-to-date on our latest deals.
